HR Works offers Benefits Administration Outsourcing

HR Works has announced an expansion of its HR outsourcing services to include full benefits administration outsourcing. This scalable service includes:

  • Answering employee benefit questions via an Employee Benefits Call Center
  • Communicating benefit information and updates to employees
  • Assisting new employees with benefit enrollment
  • Coordinating monthly benefits changes and updates with carriers
  • Reconciling monthly carrier invoices
  • Processing benefits terminations and issuing COBRA and HIPAA notices
  • Supporting open enrollment process
  • Secure, web-based HRIS with manager and employee access

“Benefits administration and HR recordkeeping have traditionally been labor-intensive functions that contributed nothing to the bottom line,” Walters says. “The average HR department devotes 60 to 80 percent of its time administering benefits and managing payroll, while employees and managers spend countless work hours asking and answering routine questions.”

Walters notes: “As technology has revolutionized the HR/benefits function and spread beyond the major markets and Fortune 500 companies, even small and mid-sized firms are seeing how they can reap hard-dollar savings from the kind of HR management systems that HR Works offers – all the while freeing up HR and benefits staff to focus on high-impact strategic initiatives, generating so-called ‘soft-dollar’ savings.”

“HR Works’ technology not only allows employees themselves to process their own routine information quickly and accurately,” she adds, “but it also permits line managers to promptly access online information regarding employee work history, compensation and past performance reviews, thereby empowering them to focus on the vital task of retaining and motivating the talented people necessary to drive the organization’s competitive success.”

For more information on Benefits Administration Outsourcing, please contact Candace Walters at 585-381-8340 x111, toll-free at 1-877-219-9062, or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

HR Works’ employees go above and beyond to provide top notch client service.