HR Works Inc. has teamed with Titan Insurance and Employee Benefits Agency LLC to form a sister company – BenefitWorks LLC – that will provide clients with cost-effective, customizable benefits management solutions. The move comes in response to employers’ demands for new ways to control benefits costs without shifting even more burden to employees.
“BenefitWorks relies on a three-pronged model – expert benefits-plan design, cutting-edge technology, and outsourcing of benefits administration – to deliver solutions that go far beyond the current generation of self-service open enrollment tools that our competitors provide,” says Candace Walters, CEO of HR Works and BenefitWorks.
The revolutionary technology that allows clients to enjoy a tangible return on investment – not only initially but annually – is provided by ADP, for whom BenefitWorks is regional channel partner.
BenefitWorks further sets itself apart by offering clients the option of live, local telephone support for employees’ questions and other matters, increasing the likelihood that participants will fully understand the benefits their employers are providing them. BenefitWorks’ staff is fully versed in matters of compliance and consistency and, as local employees, are keenly sensitive to the needs of local companies and their employees.
“Benefits administration and HR recordkeeping have traditionally been labor-intensive functions that contributed nothing to the bottom line,” Walters says. “The average HR department devotes 60 to 80 percent of its time administering benefits and managing payroll, while employees and managers spend countless work hours asking and answering routine questions.”
By outsourcing most of that work to BenefitWorks’ staff and/or technology, employers can cut costs – detecting expensive errors common to manual recordkeeping systems, for example – while also liberating the HR and benefits staff to focus on higher-level strategic matters such as hiring and retaining the talent necessary for the organization to achieve its primary goals.
Walters notes: “As technology has revolutionized the HR/benefits function and spread beyond the major markets and Fortune 500 companies, even small firms are seeing how they can reap hard-dollar savings from the kind of HR management systems that BenefitWorks offers – all the while freeing up HR and benefits staff to focus on high-impact strategic initiatives, generating so-called ‘soft-dollar’ savings.
“BenefitWorks’ technology not only allows employees themselves to process their own routine information quickly and accurately,” she adds, “but it also permits line managers to promptly access online information regarding employee work history, compensation and past performance reviews, thereby empowering them to focus on the vital task of retaining and motivating the talented people necessary to drive the organization’s competitive success.”
BenefitWorks assists employers by:
- Developing comprehensive, cost-effective benefits plan strategies that support high-level recruitment, retention, performance review and other workforce-management objectives.
- Offering the potential for significant cost savings by using technology to detect “premium leakage” and to correct other human errors that can cost even small organizations thousands of dollars per year.
- Offering scalable outsourcing solutions that allow employers to choose options such as vendor invoicing and COBRA/HIPAA notification.
- Freeing the HR/benefits department of administrative burdens by providing a secure online benefits tool that streamlines employee enrollment, inquiries and day-to-day updates, and by ensuring compliance and accuracy.
- Using an Internet-based platform that relieves clients of the need to invest in, install or upgrade software.
For more information on BenefitWorks, contact Candace Walters at 585-381-8340 x111, toll-free at
1-877-219-9062, or walters@hrworks-inc.com.
HR Works, Inc., is a human resource
management outsourcing and consulting firm serving more than 600 clients
throughout the Rochester, Buffalo, Syracuse, and Baltimore/Washington areas. HR
Works provides full-time, part-time and interim HR managers; HR audits; legally
reviewed employee handbooks and supervisor manuals; affirmative action
programs; compensation programs; HR*Stars direct placement services; training;
benefits consulting; and more. Reach HR Works at 585-381-8340 or
www.hrworks-inc.com.