Human resources will always be about people, but technology continues to change the way HR teams operate. In 2019, technology and related tools will provide myriad new opportunities to streamline and improve the HR field.
As noted by at least one expert in the field, technology can be “the great enabler” for HR professionals, making it possible to create more efficient operations while providing invaluable data that can be used to drive your business forward. More digital platforms, processes and services will continue to be unveiled at a rapid-fire pace. Don’t shy away from them. Instead, get to know them – and then use them to your advantage.
Trends to Watch
Here are some HR tech trends to keep on your 2019 radar screen:
- AI for recruitment initiatives: While recruitment used to entail hours spent on applicant tracking systems weeding through stacks of applications, artificial intelligence features can help you sort through large candidate pools quickly and efficiently. The latest AI technologies help identify and attract passive candidates and even include video analysis software that can identify “odd” behavior or signs of cheating, and rule out candidates accordingly.
- AI and robotic process automation: Taking AI one step further, through RPA, many time-consuming and repetitive tasks will be compressed and executed by an app. This trend is already being used in talent acquisition, onboarding and training, and performance management. With talent acquisition, chatbots can help with prescreening and responding to general applicant questions, saving recruiters time for building relationships with high potential candidates.
- Performance management: Speaking of which, flexible realtime performance management software is a growing trend that enables businesses to define and share corporate goals, align them with employee contributions, and use continuous feedback and recognition tools to evaluate performance over time. This data can be used to recommend individualized training or coaching for employees and managers to further encourage progress on goals.
- The Internet of Things (IoT): The concept of IoT centers on the ability to gather real-time information through a series of connected devices and platforms. Employee wearables such as fitness trackers and smartwatches can be integrated with HR technology tools, so you can better understand how productive employees are throughout the day, and if they’re engaging with wellness benefits as much as they could be. The bottom line: You can create more personalized environments for people, which bolster both engagement and long-term retention.
- Big data analytics: One of the leading benefits of increased technology is the collection of data across organizations. As it applies to HR, data is now being used to enhance workflow and business operations while at the same time providing predictive reporting that calculates employee engagement trends and spots retention risks.
- Employee self-service: Through self-service models powered by technology platforms, companies can give their employees more control over their benefits, compensation and job-related tasks. This in turn gives time back to HR staff so they can focus on other critical assignments. As an added benefit, employees have more power to manage their own needs when and how they want.
- Career pathing: Career pathing software has advantages for both companies and employees. Users can map out different career scenarios and match their skills with specific positions. Certain career pathing solutions also can aid in identifying skills gaps with a business, while pinpointing employees who are ready to take on new responsibilities.
Do you need to know more about tech advances and how they can help you, as an HR leader, in 2019 and going forward? Contact HR Works today. We can partner with you and help make it happen.
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